Services

Brignall Opticians Ltd Privacy Policy

Name of person in charge of data Keith Pearce.
Address of person in charge of data 33 New Road, Chippenham, Wiltshire, SN15 1DX.
Telephone 01249 653292
E-mail Keith@brignallopticians.co.uk

We keep patient records which include paper records, digital images and digital records.
Paper records are specific details of the eye examination, spectacle details and related measurements, contact lens details and copies of correspondence to and from other health professionals. Health professionals are normally eye specialists and general medical practitioners or those under their supervision.

We keep most records for ten years, in the case of children under 18 years until their 25th birthday which is consistent with The College of Optometrists guidelines. These records are kept for information, future claims or possible tax purposes.

Registered healthcare workers have access to the complete patient records. All registered staff comply with GOC standards which ensure they respect patient confidentiality. Paper records are kept securely. Electronic data is password protected. Reception staff/clinical assistants can access information essential for their role, they receive appropriate training for their role and confidentiality of information is part of their contract of employment. All digital Information is backed up in the cloud where all information is encrypted. All anti-virus software and other software are kept up to date.

We hold direct debit details of contact lens patients, details are electronically stored and password protected, employees can access information essential for there role and they receive appropriate training for their role. There is a back up system in place which means that all information can be restored. All anti-virus softwear and other software are kept up to date.